FAQ's

With Oqea, you can track your mood and progress, add notes, events and tasks into your Journey, and access self-help tools. You can also contact your doctor through secure video consulting and internal messaging. We know the time between appointments can be tricky to navigate, and the healthcare system even trickier. That’s why we created Oqea, to help be your guide with your wellbeing needs at your fingertips.

Upon processing transaction there will be a 5% surcharge added. There are no additional costs added to your membership.

To get started with Oqea visit the Get Started page. Remember you will need to enter the name of your current provider and their practice. Registration takes less than two minutes!

You can be of any age to use the Oqea platform. Note, if your clients are below 18 years of age, they will need their parent or guardian's consent before signing up.

There is a basic and premium version. The basic version is free of charge! The premium version is just $10 per month or $120 per year.

Click on the button "forgot your password" on your member login page. You will receive an email to your chosen email address. Click on the link within the email and reset your password.

If you are experiencing any technical bugs, have any concerns or queries please click on the ‘Feedback’ button when logged into Oqea. Please include as much information as possible, and we will aim to get back to you within 48 hours. Alternatively, you can contact our Operations Assistant directly at chantelle@oqea.com.

The Oqea platform is a place for connection, learning and growth. We believe in creating an environment which supports and uplifts our community members. We have a zero-tolerance policy to abusive, offensive, or inappropriate conduct on our platform. If you have any concerns in to relation to inappropriate conduct please get in touch at info@oqea.com.